One thing I have learned over time is to always don’t use bad companies. That is providers that treat you unfair or badly or is just simple bad at the things they’re doing. Kayako Warning.
Sometimes this is not possible as with bank or post since there is no better choice. However if it truly is – run. Never make use of them again.
One company I actually have left and newer will make use of again i Kayako. Kayako supply Kayako help-desk.
Issue is that I had purchase lifetime free upgrade.
Allow me to shorten the background of hours of mails and contacts to this fact: that it was all lie. Kayako found an easy method out of keeping their promise. I see it as being a Kayako fraud, nothing less.
I didn’t acquire the free upgrade.
This surely reveal that a company begining with ethics as well as a great service get destroyed by making money. Buyers are not worth anything anymore.
Greed replace ethics.
To help all others not get into trouble with Kayako I give this free advice derived from Forty years as a international business man:
Do never make any type of business with Kayako. Save your selves the trouble of purchase expensive, invest a lot of staff time and company money with the threat of will have to leave Kayako anyway when you get so terribly treatment that you really must.